Frequently Asked Questions

How long do i have to return a product?

You can return or exchange all eligible items within 7 days from the delivery date, as long as it's in unused condition with the original tags and packaging.

Should I use original packaging for returns?

Yes, whenever possible, please use the original packaging for your return. Reusing the original packaging helps maintain the quality of the returned item(s) and saves material. Items damaged due to inadequate packaging may not qualify for a refund.

How long does it take to receive a refund?

Once we receive your item(s), a refund will be issued to the original form of payment. You can expect the refund to your source account within 5-7 days after your return is received. It may take additional time before appearing on your account statement.

The product color doesn't match with your website image. What should I do?

Colours may vary 5-10% due to various reasons like device colour tone, brightness etc.

What if my order delivery was delayed?

We definitely will deliver your order in time under normal circumstances. While, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. 

How Do I Cancel An Order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that, the chances are that the order is in-process. As currently most of our orders are made-to-order, we will have to charge you.
However, if you are within time limit and want to cancel the order, email us at info@bharatmayi.com and we will try to respond aptly.

How do we wash the t-shirts?

Do machine wash cold, inside out with mild detergent and similar colours. Hang in shade and don't dry clean for longest life. Also use cool-iron inside out if necessary - don't iron on decoration.

How can I reach your customer support?

You can either message directly on whats app number +91 97375 10221 or email us on info@bharatmayi.com

Do you have a physical store location for inquiries or purchases?

As of now, we are selling exclusively on bharatmayi.com.

How do I determine the right size for me?

Please refer the attached size chart on every product page. All sizes are for regular fit - not too tight, not too loose.